We choose our merchant services carefully, and BluePay has been a reliable option for studios that want integrated payment processing inside DSM. BluePay is also known for competitive rates and responsive customer service.
BluePay became part of First Data, and First Data later became part of Fiserv. Studios that already use BluePay with DSM can continue working through that processing relationship, while new payment processing conversations are now handled through the current Fiserv team.
Competitive Rates
For studios evaluating payment processing, the current team can discuss available rates, account options, and the best fit for your payment volume. We have enjoyed working with the BluePay/Fiserv processing relationship over the years because the support has been responsive and helpful.
Automatic Payments and Global Tuition
You can optionally set up customers to have their card or checking account charged automatically on a recurring basis. DSM also supports Global Tuition in the Finance section, allowing you to charge all clients at once or a selected group of clients at once.
Customer Service
We have been impressed with the level of customer service that studios receive from BluePay. Their technical support, customer service, and billing teams have been helpful when questions come up about payment processing or account details.
Security
BluePay offers PCI-focused payment processing and keeps card data on its own systems rather than inside DSM. That means payment processing stays integrated with DSM while BluePay handles the transaction side. For current in-person and online payment solutions through the Fiserv family, you can also review CardConnect.
Online Payments
Your customer can log in to your DSM customer portal, sign up for classes, pay fees, and agree to automatic billing if you choose to offer that option.
Mobile and Desktop Payment Integration
You can take payments from a computer or mobile device, and the current payment processing team can help you choose compatible hardware for your studio. Once a card is processed through BluePay, the payment is recorded in DSM.
If you have questions about BluePay for an existing account, or if you want to discuss the current Fiserv payment processing path for DSM, contact Dance Studio Manager and we can connect you with the right team.
Frequently Asked Questions
What happens after clicking on the “pay now” button on the payment page?
Once you click the “Pay Now” button, you will be taken to the BluePay payment page. Here, you can securely enter your payment details to complete the transaction. The process is straightforward:
- Enter Payment Information: Input your credit card or other payment details.
- Review Your Order: Double-check the payment amount and order summary.
- Confirm Payment: Click the confirmation button to finalize your purchase.
After completing these steps, you’ll receive a confirmation email with your transaction details.
How is the order confirmed after making a payment with BluePay?
When you click on the “Pay Now” button, you will be redirected to the BluePay payment page. Follow the instructions to complete your payment securely.
Once your payment is successfully processed, you will receive a confirmation notice on the payment page. Additionally, an email will be sent to you confirming your order and providing a receipt for your transaction. This email serves as proof that your order has been confirmed and is being processed for shipment.
If you encounter any issues or do not receive a confirmation email, please contact our customer support team for assistance.
What details will BluePay provide for your account?
When you set up your account with BluePay, they will provide you with critical details to get started. Here’s what you can expect:
- Account ID: This unique identifier is essential for managing and accessing your BluePay account.
- Secret Key: A secure key used for authentication and ensuring your transactions are safe.
These details are vital for maintaining the security and functionality of your account.
How to obtain credentials for your BluePay account
Getting started with BluePay requires a few essential steps to secure your account credentials. Here’s a clear guide to help you through the process:
- Reach out to BluePay: Contact BluePay’s customer support team directly. They will assist you in setting up your account and initiating the credentialing process.
- Access the dashboard: Once your account is confirmed, log in to the BluePay dashboard using your newly created account details.
- Retrieve your credentials: After logging in, BluePay will provide you with critical information, including your Account ID and Secret Key. These details are necessary for integrating BluePay’s services with your systems.
Following these steps will ensure you have all the necessary credentials to start using BluePay efficiently.