Online Client Portal

Online client portal for dance studios.

Dance families expect convenience. They want to view schedules, register for classes, make payments, receive updates, and manage account details without needing to call or email the studio for every small task.

Dance Studio Manager’s Online Client Portal gives your clients a secure, convenient place to interact with your studio online. Depending on your settings, families can register for classes, view schedules, make payments, check their account ledger, manage payment methods, receive messages, sign agreements, and more.

The Online Client Portal is also available as a Progressive Web App, so families can add it to their iPhone, Android device, tablet, or computer and access it more like an app. This also allows DSM to support helpful features such as push notifications.

Get Started Guide

Talk With DSM

Families can

Register for classes
Pay online and manage methods
View schedules, balances, and messages

Studios can

Reduce front-desk work
Collect registrations and payments faster
Communicate more clearly in one place

Key setting area

Settings > Online Client
Class display and registration controls
Payment, messaging, and field settings

Give families a convenient online home

The Online Client Portal helps reduce front-desk work by giving families a self-service option for common tasks. Depending on your studio’s configuration, clients may be able to:

View class schedules
Register for classes
Join a wait list when a class is full
Purchase classes, packages, products, or other items
Make online payments
Add or manage stored payment methods
View account balances and ledger history
Download or view invoices and payment receipts
Receive studio announcements and account messages
Sign agreements, waivers, or forms
Update contact and family information
Access the portal from a phone, tablet, or desktop computer

Instead of managing every registration, payment, and question manually, your studio can let families complete many of these actions on their own.

Display your live class schedule

DSM allows you to show your schedule online so current and prospective families can see what your studio offers.

You can present classes in different formats, including a calendar-style view or a list-style class registration view. The calendar view can show options such as month, week, or list week, while the class list view can make registration simpler for parents who just want to choose the right class and move through checkout.

Studios can also allow families to filter classes by details such as genre, level, location, or program. This is especially useful for studios with many classes, multiple locations, or separate programs for children, teens, adults, recreational students, and competitive dancers.

Organize classes by program, season, or category

A busy studio schedule can become overwhelming if every class is shown in one long list. DSM helps organize classes so families can find what they need more quickly.

Fall classes
Summer camps
Adult classes
Children’s classes
Ballet
Hip hop
Competition team
Recreational programs
Private lessons
Special workshops

The portal can display class programs in tabbed sections, helping families browse the right area without getting lost. This makes the online registration experience cleaner and more professional.

Support online registration and wait lists

Online registration is one of the most important features of the DSM Online Client Portal. Families can select the correct student, choose available classes, and add classes or related sales items to the cart.

If a class is full, DSM can show wait list options when enabled. If registration is not open yet, DSM can display enrollment start information so families know when to return. This helps your studio create a smoother registration process while reducing the number of manual emails and phone calls your staff needs to handle.

Collect the information your studio needs

When families create or update their accounts, DSM can collect the information your studio needs for registration and communication. Depending on your settings, this may include:

Parent or guardian names
Student names
Email addresses
Phone numbers
Mailing address
Birthdates
Gender
Emergency or medical notes
Medication or medical instructions
Student agreements
Waivers or forms
Photos
Custom fields
How did you hear about us information

Because every studio operates differently, DSM includes many settings that allow you to control what is shown, what is required, and how the registration experience should work.

Let families make payments online

The Online Client Portal can help families take care of payments without calling the office. Depending on your payment processor and settings, clients may be able to:

Pay their current balance
Add a credit card
Add a bank account or ACH or direct debit payment method
View stored payment sources
Set a default payment method
Review scheduled payments
View recurring payments or subscriptions
Make one-time payments
Use payment plans when available

DSM supports multiple payment workflows, including one-time payments, stored payment methods, scheduled payments, recurring payments, and payment plans. This gives studios more flexibility while making the process easier for families.

Show account ledgers, invoices, and receipts

Families often want to understand what they owe and what they have already paid. The Online Client Portal can show account ledger information so clients can review charges, payments, balances, and related financial details.

Studios can also allow families to access PDF invoices or payment receipts, depending on settings. This can reduce office questions like what do I owe, did my payment go through, can you send me a receipt, what was this charge for, or can I get a statement.

When families can answer these questions in the portal, your staff has more time for higher-value work.

Communicate through messages and announcements

Clear communication is a major part of running a successful dance studio. DSM includes messaging tools that can help studios send email, SMS, announcements, account-specific updates, class-related messages, and scheduled communications.

Registration reminders
Schedule changes
Weather closures
Recital updates
Payment reminders
Workshop announcements
Class-specific instructions
Studio-wide news

The Online Client Portal can give families a central place to receive and review important updates from the studio.

Offer a Progressive Web App experience

The DSM Online Client Portal can be used as a Progressive Web App. This means families can add the portal to their phone, tablet, or computer and access it more like an installed app.

This is especially helpful for parents who frequently need to check schedules, make payments, receive studio updates, or access account information from a mobile device. Push notification support can also help studios deliver timely updates to clients who choose to enable notifications.

Sell items, packages, gift cards, and more

The portal is not limited to class registration. DSM can also support online sales of items such as:

Class packages
Memberships
Drop-in passes
Merchandise
Gift cards
Workshop registrations
Camps
Room bookings
Other studio products or services

This makes the Online Client Portal a useful revenue tool, not just an information page. Families can browse available offers, add items to the cart, and complete checkout online.

Customize the portal for your studio

Every dance studio has a different workflow. Some studios want a simple online schedule and payment page. Others want full online registration, class filters, program tabs, payment plans, messaging, waivers, and product sales.

DSM gives studios many Online Client settings so the portal can be adjusted to match the way your studio operates.

Showing or hiding registration sections
Requiring login before viewing certain areas
Choosing calendar or list views
Organizing classes by program
Showing or hiding seasons
Controlling which information is collected
Enabling or disabling online payments
Showing or hiding account ledger details
Allowing stored cards or bank accounts
Enabling announcements, messages, or push notifications
Controlling access to products, packages, and online checkout

If your studio needs help organizing the Online Client Portal, we are happy to assist with setup and recommendations.

Final thoughts

The DSM Online Client Portal gives dance families a better way to interact with your studio. They can register for classes, view schedules, make payments, receive messages, manage account details, and access important information from almost any device.

For studio owners and staff, the portal can reduce manual work, improve communication, support online payments, and create a more professional experience for clients.

Whether your studio wants a simple online schedule or a full self-service registration and payment system, Dance Studio Manager gives you the tools to build an Online Client Portal that fits your studio.

Frequently asked questions

What is the DSM Online Client Portal?

The DSM Online Client Portal is the online area where dance studio clients can log in to view schedules, register for classes, make payments, receive messages, manage account details, and access other studio features.

Can families register for classes online?

Yes. Depending on your studio settings, families can select a student, choose classes, add them to the cart, and complete registration online. Studios can also use options such as wait lists, class filters, program tabs, and payment plans.

Can clients make payments through the portal?

Yes. If online payments are enabled, clients can make payments, add stored payment methods, view balances, and manage certain payment options depending on your studio’s processor and settings.

Can the portal show account balances and payment history?

Yes. The portal can show ledger information such as charges, payments, balances, invoices, and receipts, depending on your studio’s configuration.

Does the Online Client Portal work on phones?

Yes. The portal is mobile-friendly and can also be used as a Progressive Web App, allowing families to add it to their device and access it more like an app.

Can DSM send messages or push notifications to clients?

Yes. DSM supports studio communication tools such as email, SMS, announcements, scheduled messages, and push notifications, depending on your settings and the client’s notification choices.

Can the portal be customized?

Yes. DSM includes many Online Client settings that allow studios to control registration, class display, payment options, ledger visibility, messaging, forms, account fields, and more.