Manual

Please note: Our manual is ALWAYS a work in progress, because our software continues to get better and better. Below you will find links to videos and blog posts. If you would like to see a topic covered in more detail, just ask! 🙂

When it comes sending email, especially mass email, there are some important considerations. Failure to maintain a good reputation can mean that many of your customers simply do not get the message! 🙁 Here are some reasons an email may not get through, and an how to protect your reputation: Spam Reports We all know...

If you are planning to setup Holidays in DSM, it is recommended that you set them up in advance, and maybe soon after you add classes. When you set a holiday (ex. Dec 25, Christmas), the system will delete any schedules you have setup for classes, but you still could then go back and add...

Ready to become a DSM superhero and clone a season in one click of the mouse? Let’s do this! 🙂 Let’s suppose you have finished all of your classes for the this year, and you want to setup next year’s classes, and let’s also suppose that for the most part your classes will be the...

If your school or studio has requirements in order to participate in a class, Dance Studio Manager makes it possible limit registration until the prerequisite is completed. In the online client, if the student has not taken enough of the prerequisite classes, they will not be able to register for that class. And if an...

Here follows a guide to getting started with Private Lessons. There are a few parts of the program that you will want to review. These include: Also see: Setting Up Private Lessons Creating Sales Items for Private Lessons First, go to Settings > Sales Items, and click Add New, and you will see something like...

Under each family and student account there is a tuition override field. You can set custom tuition pricing for the family or student. Update May 30, 2019: Since this was first written we have developed MANY different approaches, and generally speaking we can handle just about any school’s pricing scheme. Of course, we must be...

Question from Dance Studio Manager customer: Q. I have a couple of students who have studio credit from fundraising. Is there a way I can add credit to their accounts so they can see what their balances are? A. Yes. In the lower left corner of the family ledger there is a blue button called...

Here is a quick guide to sending SMS text messages in DSM. First you will need to sign up for an account at Vonage or Twilio. Then fill in the fields here. After creating your account, your Account Key and Secret can be input on the Settings page. If you are reading this and just...

Staying in touch with your clients is very important, and DSM offers multiple methods, including Push Notifications through the use of Progressive Web App technology, as well as Automated Messaging. In addition, we offer text messaging through Vonage and Twilio, and email delivery through multiple email services. At the time of this writing, we are...